My Dunedin Itinerary

Current travel information

This page provides useful information and contacts for Dunedin visitors in the event of a citywide or nationwide emergency.

This page provides useful information and contacts for Dunedin visitors in the event of a citywide or nationwide emergency.

Last updated: 1pm, Monday 14 November 2016

Dunedin has not been impacted by the earthquakes experienced in the north of the South Island earlier today.

All visitor-related facilities and services in the city and surrounds are operational. Dunedin Airport, Port Otago, State Highways and all secondary roads are open and operating normally.

Keeping informed

If you're in Dunedin during an unexpected natural event, such as a flood or earthquake, the following official websites will contain accurate information about the event:

On social media, the following are best channels for the latest and most accurate information about emergency events:

  • Follow @DnEmergency on Facebook and Twitter for official updates from Dunedin Civil Defence Emergency Management
  • Follow @DunedinCityCouncil on Facebook and @DnCityCouncil on Twitter for official updates from the Dunedin City Council
  • Follow @NZGetThru on Facebook and @NZcivildefence on Twitter for official updates from New Zealand Civil Defence

Travel information

If you need help with travel arrangements, please speak with your tour, accommodation or transport provider, or phone Dunedin's i-Site Visitor Centre on +64 3 474 3790, or go to the Visit section of Dunedin's website.

Accommodation

Dunedin's website has some excellent accommodation options in the city and surrounds.

Flights

For updates from Dunedin Airport, please visit their website or phone +64 3 486 2879 (24 hours).

For specific flight information, please contact your airline. Listed phone numbers are from within New Zealand:

Coach Services

Visit www.intercity.co.nz and www.nakedbus.com for information and contact details should you need to get in touch.

Rail Services

KiwiRail can be contacted on www.kiwirail.co.nz or phone 0800 872 467 (if calling from New Zealand) or +64 4 495 0775 (if calling from overseas).

Local information for visitors requiring emergency assistance

If life and safety are at risk, call emergency services on 111 or go to a location where these services are present.

Hospitals

Dunedin Public Hospital

201 Great King Street
Dunedin 9016
Phone: +64 3 474 0999

Dunedin Urgent Doctors & Accident Centre

95 Hanover Street
Dunedin 9016
Phone: +64 3 479 2900

Healthline

A service is staffed by registered nurses who can assess your health needs over the phone, and will provide information to help you decide on the best level of care.
Phone: 0800 611 116

Useful contact information

Emergency (Ambulance, Fire and Police)..... 111
National Directory............................................ 018
International Directory................................... 0172
National Operator............................................ 010
International Operator................................... 017
Visitor Information Centre............................. +64 3 474 3790
Dunedin Airport................................................ +64 3 486 2879

New Zealand Transport Agency for latest highway conditions and closures

MetService for latest weather forecasts and warnings

Department of Conservation Website for information about disruptions to walking tracks, camping sites etc.

Translation Services

For non-English language speakers who need support, the Language Line service provides interpreters in 40 languages. The Language Line is available via:

  • Earthquake Government Helpline (24 hours) 0800 779 997
  • Healthline (24 hours)...................................... 0800 611 116

Information for overseas visitors

If you need to make contact with representatives from your own country, or are concerned about family members travelling in New Zealand that you cannot contact, please use the following contact details.

  • A full list of Embassies and Foreign Representatives in New Zealand is on the Ministry of Foreign Affairs and Trade website: Embassies and Foreign Representatives
  • A full list of Diplomatic and Consular Representatives to New Zealand is also available on the Ministry of Foreign Affairs and Trade website: Diplomatic and Consular List

For your convenience, we've listed the contact details for some countries' Foreign Representatives in NZ below.

Australia

Australian High Commission
Phone: +64 4 473 6411

China

Embassy of the People's Republic of China
Phone: +64 04 472 1382

France

Embassy of France
Phone: +64 4 384 2555

Germany

Embassy of Germany
Phone: +64 4 473 6063

Japan

Embassy of Japan
Phone: +64 4 473 1540

South Africa

South African High Commission
Phone: +64 4 815 8484

United Kingdom

British High Commission
Phone: +64 4 924 2888

United States of America

Embassy of the USA
Phone: +64 4 462 6000